Concierge
Frequently asked questions
Yes. REVIENNE offers both mined and laboratory-grown diamonds, and both are real diamond. Each product page states the diamond type of that piece.
Our pieces are made in gold, in white gold or yellow gold. The gold purity of each piece is shown on its product page. Choose the gold colour there; the photographs change with it.
Please contact us for availability and delivery timing. Every product page has an Enquire About Availability link that sends us the piece and the options you chose.
US sizes 4 to 9, in half sizes. Our sizing guide shows how to measure, and our team can help by video.
After checkout, your order's private payment page shows the ways to pay we accept at that time. Card and PayPal payments are completed on the provider's own secure page, and card details never reach our site.
Complimentary insured shipping, signature on delivery, presented in the REVIENNE box. We deliver within the United States.
Sales tax is charged on orders delivered in New York State. No sales tax is collected on orders shipped elsewhere in the US.
Returns and exchanges within 30 days on unworn pieces. Resized pieces are final sale. Contact us to begin a return or exchange.
Yes. Our team is glad to meet by video wherever you are, and private viewings in New York are by appointment. There is no public showroom.
STRATA is a new REVIENNE collection, in development. Its pieces cannot be ordered yet; you can enquire about a piece or register your interest on the STRATA page.
No. You can check out as a guest. If you later sign in with the same email, your orders appear in your account.
Enter your email and we send you a 6-digit code, with no password needed. You can add a password later if you prefer.
Something else? Contact us.
